NatureFind Support

Open Profile → Upgrade to Pro. Pro is a one-time purchase that unlocks trail polylines, satellite map style, offline map regions, park alerts, AQI, and more. Purchases restore on all your iCloud-linked devices — in Profile tap Restore Purchases if needed.

NatureFind 2.0.3 introduced a unified review collection. Legacy park reviews remain visible on their park detail page. If you wrote a review before 2.0.3 and don't see it, please email us with your Apple ID so we can help recover it.

Open any park, trail, campground, or activity spot. Tap Add to Memories. The button flips to yellow with a checkmark once saved. Find your saved memories in Profile → My Memories, where you can attach photos, write reviews, and share to Community or your socials.

Profile → Delete Account. This permanently removes your favorites, reviews, sightings, trip reports, memories, and profile photo from our servers. The action is irreversible. If you just want to sign out, use Profile → Sign Out instead.

Trails, campgrounds, and state parks are fetched from OpenStreetMap and can take 5–15 seconds to load when you pan to a new area. Zoom in to at least street-level to reduce query size. If the map is still stuck, force-quit the app and reopen.

Offline maps require NatureFind Pro. Ensure you're on Wi-Fi and have at least 500 MB of free storage. Downloads resume automatically if interrupted. If a download stays stuck at 0 %, go to Profile → Offline Maps and tap the region to retry.

Posts can be reported by other users. If your post was removed, it means multiple users flagged it for review. Please see our community guidelines in the Terms of Service. Repeated reports may result in account restrictions.