Questions, feedback, or a takedown request? Send us a note.
SafePlate is an informational tool, not a medical device. It is not FDA cleared and is not a substitute for the manufacturer’s label or qualified medical advice. In an emergency, call 911.
For help with SafePlate — scanning, allergen profiles, restaurants, allergy cards, subscriptions, account deletion, or anything else:
We typically respond within 24 hours on weekdays. For a real allergy emergency, call 911.
SafePlate compares the ingredient text it reads against the FDA’s 9 major allergen categories plus gluten, sesame, sulfites, and mustard, including common synonyms (whey for milk, hydrolyzed soy protein for soy, etc.). It is an informational tool that may miss, mislabel, or over-flag ingredients depending on photo quality, label legibility, regional reformulations, “may contain” cross-contamination warnings, and database completeness. Always read the manufacturer’s label yourself — SafePlate is not a substitute for the manufacturer’s allergen statement and is not a medical device.
Profile tab › + Add Member. You can add unlimited family members, each with their own allergens and the severity tier you assign (mild, moderate, severe, “life-threatening”). When you scan a product, the app highlights which configured allergens were matched against each profile so you can decide whether to serve it.
PRO adds: ingredient health analysis, scan trends & analytics, product side-by-side comparison, FDA recall alerts on items in your scan history, safe-recipe discovery, and (in the PLUS tier) a meal planner. Free trial is 7 days. Monthly $4.99, annual $39.99 (33% off), no commitment.
Unlimited barcode + label scans, AI food-photo recognition, restaurant menu scanner, GPS restaurant finder, allergy cards in 11 languages, multiple family profiles, EpiPen expiration reminders, and the SOS emergency screen. We will never put emergency features behind a paywall.
iPhone Settings › tap your name › Subscriptions › SafePlate. PRO features stay active until the end of the current billing period.
Open SafePlate, go to Profile › Manage Subscription › Restore Purchases. Subscription is tied to your Apple ID and restores automatically.
SafePlate ships with cards in 11 languages: English, Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, Arabic, and Hindi. If your destination isn’t covered, email us and we’ll consider adding it.
Profile › Settings › Delete Account. We permanently remove all family profiles, scan history, custom allergens, and saved cards. Data is erased within 30 days.
No. Photos and barcodes are processed for the immediate result and stored only in your private scan history. We do not train any model on user uploads.
SafePlate is an informational tool for personal allergen tracking. It is not a medical device, is not FDA cleared, and is not a substitute for reading the manufacturer’s label or consulting a qualified medical professional. In an emergency, call 911.